We woke as normal and headed for work after a shower and bowl of cereal. However, today, Dawn wasn't going to her normal place of work, Northampton Square in London. She was attending a business continuity meeting at the University of Birmingham in the Midlands, so needed to get to Euston to catch another train. It's the same place she had been for a seminar she'd been to last month, so she knew where she was going.
Or maybe not. There was a signaling problem near Milton Keynes so Dawn didn't actually make it to the meeting. Planning a 2-hour meeting over 100 miles away from your office to discuss business continuity was perhaps not as clever as some may have thought. What do you do if there's a problem with the train? Oh yea, there was. Virgin Railway did help by advising customers that they could get to their destination by alternative routes. However, as that would mean that Dawn would arrive after the end of the meeting, that wouldn't really work.
Thursday, May 15, 2008
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